Friendly PC has been operating in Omaha, NE since 2002 and we take pride in the level of customer service we offer that you won’t find at big business help desks. Our core services include same-day computer repair on desktop PCs, laptops, notebooks, and all-in-ones. We service Microsoft Windows and Apple operating systems.
Our extremely knowledgeable team of technicians has decades of experience repairing all brands and models of computers. Whether your computer is struggling to power on, running too slow, or isn’t operating correctly, our guys will find the root cause of your problem and fix it. But, we won’t stop there; we’ll do everything we can to prevent the problem from occurring again, and offer our best solutions to keep your computer running at peak performance.
We know that computer problems can be frustrating and cause you to lose valuable time, which is why we can repair your computer wherever you are. We provide remote support and in-shop computer repair services for your business. This means you won’t need to pack up your business computer tower or take time away from your work to bring your computer to the store. Our remote cloud services let us troubleshoot, diagnose and repair your business computer over your internet connection – without you ever leaving your living room.
Friendly PC Computer Repair Services
Remote Computer Support
Many computer problems can be solved quickly over the internet. We offer secure remote cloud services to troubleshoot and fix your computer without you leaving your business.
In-Shop Computer Repair
Make an appointment to drop your laptop or computer off at our local Omaha office. We’re open Monday through Friday from 9:00 am to 5:00 pm. After we diagnose your computer, we’ll give you a call. You can pick up your like-new computer when it’s convenient for you.
*Due to the coronavirus pandemic, our in-shop services are by appointment only at this time. Please call the store at 402-965-3300 to schedule your appointment or complete a service request form here.
How Our Customers Feel About Our Friendly Service
Aaron Johnson
14:46 05 May 22
Friendly PC installed a new server for our office. Eric has been great to work with the entire time. They stand behind their work, and did an amazing job. Thank you!
Alex Shouse
16:11 28 Apr 22
My mom bought a prebuilt pc for work around a year or two ago. My brother and I never realized how insane the price was for the specs. They gave it good memory for older people to see it and think its good. It had a single stick of 4GB... Ram. I couldnt even find anywhere to buy a single stick of DDR4 Ram. We cant even put in new ram sticks without the computer failing to boot. The computers this place sells are designed to be non upgradable without bringing it back for them to do it and overcharge. Its a predatory buisness practice and it disgusted me and my brother to see such a poor pc sold for double what the parts costed.So if youve read all of this you will most likely read the Owners response. I did use friendly computers to assemble my pc that i chose the parts for in 2018. But more recently my mom purchased a pre built for work that had all the problems i mentioned. My pc did work fine. If your having this place assemble a pc because you dont trust yourself, this place is able to do that. If your looking for a pc to use for work. Go somewhere else.read more
Travis Derendinger
17:45 05 Apr 22
Amazing customer service answered everything I needed to be answered will be coming back if I need help
Susan Joslin
18:56 18 Mar 22
Jared did a fabulous job helping with the issues I was having but also providing valuable information along the process. I have been using Friendly PC for several years and rely on their expertise. Jared is extremely easy to work with,... very patient in responding to my questions and his service was well worth the cost. They have always provided great value!read more
Cherie Casey
19:44 16 Mar 22
Jared - Did an excellent job fixing my e-mail issue on my lap top! He was able to diagnose the problem and get the issue corrected. He explained what he was doing and would highly recommend him for his technical expertise for any... computer issues.read more
Marcy Ruback
22:27 04 Mar 22
Jared, Dave, and everyone I have worked with at Friendly PC, have been extremely helpful, extremely knowledgeable, and exceptionally fair with their billing. This is a 180 degree difference from my former computer support company. I would... highly recommend Friendly PC!read more
James Bezoni
20:29 07 Dec 21
Jared was very knowledgeable and efficient in solving my problem with a printer. he gave me many tips about what to do in the future if the same problem occurs.I appreciated his timely resolution of my problem.
Dave Callahan
20:45 17 Nov 21
Outstanding service every time I use them over the last 5 years. They offer service and sales and I have been happy with both.
Bill Kirchner
21:13 27 Oct 21
My Desktop PC quit early on a Sunday morning. I thought that it was the power supply. I took it into Friendly PC, and Jared Moore got up and helped me. He was fairly certain it was also the Power Supply. I left my PC there and shortly... after they informed me that it was actually a video card that was causing problems. I appreciate the honesty of Friendly PC and the crew that works there in quickly diagnosing and fixing my PC. It saved me from having to buy a power supply since I had an extra video card!read more
Robert Vaught
22:42 16 Sep 21
I've had Nothing but Excellent service from my laptops. There alittle older, but Dave & team have the capability to replace anything that makes this tick Right, Trouble-Free. In my Opinion, when "They " speak , I LISTEN!. Top Results... Guaranteed. A Honest -to-Goodness service with alot of Experience . Bob V.read more
David Giles
16:10 16 Sep 21
Did not feel like I needed an IT degree to talk to them . Solved my problem fast. Will be back with any further problem with any computer I own.
Deanna Haggerty
20:25 18 Aug 21
I've always had a good experience with Friendly PC - but this last time was exceptional - Jarod was terrific!! He made the switch from old laptop to new very smooth with little interruption to my work! Very Professional - Super helpful. ... Thanks Jarod!read more
MIKE B
21:02 29 Jun 21
These guys know their stuff! I had a custom computer built and had it upgraded recently. They take the time to explain everything and won't sell you something that you don't need. I couldn't imagine trusting my investment with anyone... else. A very knowledgeable crew. Thank You!read more
Julie Hanson
18:15 15 Jun 21
Eric is the first Serviceman we met, He's a GREAT guy!Then Dave began taking care of us; he's GREAT too!Seth is always helpful, haven't met him in person yet, also a GREAT guy!Rob you pick well!
Cliff Ehlers
19:53 05 May 21
I love this place, Rob and his crew handle all of our business software, email, router and hardware issues. We have 9 computers in place and they are all running efficiently thanks to Rob, Dave, Jared and Ryan.
Jarthan2
01:00 24 Apr 21
I have used Friendly PC many times over the years and they have always treated me fairly, competently, and promptly. Most recently, I brought in my laptap with a power problem and Dave fixed it on the spot. They know how to diagnose and... fix any hardware or software problem.read more
Debbie Edward-Paschul
16:40 21 Mar 21
When putting my hard drive inside one of your external HDs, please do not screw the screws in so tight that I have to round out the heads trying to get them back out. TY
Cindy Meschede
00:03 19 Mar 21
Friendly Computers is amazing! I purchased a laptop from them and it is such a good feeling to know that they are there to answer any questions and help you with any problems that you may encounter. Dave is EXTREMELY knowledgeable and the... customer service is excellent! They go out of their way to help you in a timely manner, and with fair pricing. You can tell they truly value their customers and you feel welcomed as soon as you walk in the door. I can't say enough good things! Give them a try, you won't regret it!!read more
Dave Maciejewski
17:53 09 Mar 21
Friendly PC and all of their staff are very knowledgeable and extremely helpful. We are a small business and they helped us with our network and custom building three machines. Over the course of the last couple of years, they have been... very helpful and responsive to any needs we have had that have come up.read more
Jason “WhiteDra9on” stick
17:07 02 Mar 21
Great place to get your computers worked on. They are well knowledgeable, friendly, make sure customers come first. Family feeling. Unlike geek squad, not any one is hired. Owner is a family guy. Enjoys his business and makes sure... customers come out on top. You get what you pay for. Here they still have great prices. Tell you exactly what your PC is going through. Steers you in the right direction.read more
Kevin Ragsdale, Jr.
00:05 26 Feb 21
Hello. I am a tech fan. But my knowledge of computers is pretty poor. I contacted Friendly PC and had the pleasure of speaking with Jared (please forgive if I misspelled). He was extremely “friendly” and helpful during our telephone... conversation. I had several questions about pricing and upgrading my current setup. The Google reviews caught my attention. But Jared and his professionalism will have me recommending Friendly PC to others.read more
Jason Bucsis
22:34 20 Jan 21
After a 4 day nightmare of getting new parts and trying to get them to work together I was at my wits end and desperate for some help. I unsuccessfully called everywhere I could find until I finally got to Friendly PC and Jared picked up... the phone. I think he could hear the stress in my voice because within 20mins I was at their front door and he was digging into my PC. Bent pins, incorrect wiring, and even some potential issues I may see in the future were all uncovered and corrected. Within a few hours with Jared my nightmare was over and now I'm sitting with this beastly, beautiful rig. These guys are absolutely worth the time and money if you're having issues.read more
Theresa Fleming
15:18 13 Dec 20
As long as Dave is working there we will not go anywhere else. He has great people skills, knows PC's and many times has done the work to fix our problems from his shop remotely. Cant say enough good things about our experiences here.... Especially after SO MANY BAD ones with Schrock. Recently Eric came to our home and tuned up our laptop and installed a new router. He was very professional and answered every question we had. He also took the time to fix several smaller issues we were having with the system. We couldn't believe how FAST he could do these things. You have to tune up a PC once in a while like a car. We like Friendly PC very much!read more
Diane Clemens
17:03 08 Oct 20
Excellent chicken and fries. I personally don't care for the bread. Service is terrific!
Jenna Zuck
23:48 04 Oct 20
Excellent service! I greatly appreciate the custom PC that they built for me.
sjloo
16:05 18 Sep 20
These guys are great! Very knowledgeable, lots of follow through. They also helped me figure out whether I had a computer problem or an internet problem. It was some of both. Don't bother calling Cox!
