Every business, small and large, needs reliable technology. Your employees need it to get their work done and you need it to keep track of your customers and bottom line. That’s the obvious part. The hard part is knowing when to let someone else help you manage your technology needs.
We’ve reviewed some of the most common reasons small to large businesses should outsource their IT and when it’s the right time to do so.
When is it time to outsource your IT?
#1 When you lose time running your business
We hear it time and time again. You or your employees spend too much time turning the computer off and on again, just to have it stop working 10 minutes later. The more time you spend trying to understand why you can’t connect to the web or setting up your systems again is time that you could have been making money and helping your customers.
When your business operations suffer because your computers aren’t working, it’s time to consider outsourcing your IT to a team that will keep things running smoothly and fixes problems quickly when they occur.
#2 Your business is growing quickly and customers come first
When business starts to pick up, you’re busier than ever and your team just isn’t large enough to handle the new workload effectively, you need to scale up. It’s a good problem to have, but having more employees means a higher cost for you.
It likely makes the most sense to outsource some or all of your IT department to save money while you grow the number of customer-facing employees. Typically bringing in more customers doesn’t require a larger IT department right away.
#3 When there’s a skills gap in your team
As your business scales up and your reliance on multiple technologies grows, it’s likely your IT team will be highly skilled in some areas, but less skilled in others. Launching a mobile app, for example, requires a specific skill set. Your database administrator or help desk employee probably aren’t the right people for the job. The same can be said for any IT job. This is the time to look for proficiency over cost. Outsourcing will save your IT department time and resources, lower frustration and keep your team focusing on what they do best.
There are as many reasons to outsource your IT as there are IT problems. Every business, regardless of size, has a different set of needs. Friendly PC’s Managed IT services can be your short-term solution or a strategic partner in your business’ growth. Reclaim your time, lower costs and get back to doing what you do best – helping your customers.
See what our business services can do for you and get in touch with us today.